Question 1

WHOLE AGREEMENT

Accepted Answer

These terms and conditions represent the whole agreement between you and Smarter Data Pty Ltd trading as Inconceivable Events concerning your use and access to the ‘InconceivableEvents’ website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory.

Question 2

AMENDMENT OF TERMS

Accepted Answer

We reserve the right to change, modify, add or remove portions of these terms at any time.  Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible.

Question 3

LIMITATION OF LIABILITY

Accepted Answer

It is an essential pre-condition to you using our website that you agree and accept that we are not liable for any loss or damage you might suffer related to your use of our website, whether arising from errors or from omissions in our documents or information, or any goods or services we may offer, or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements.   It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. Your use of, or reliance on, any information of materials on this website is entirely at your own risk and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Question 4

COMPETITION AND CONSUMER ACT

Accepted Answer

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53 of Part 3-2, Division 1, Subdivision A and, 64 & 64A of Part 3-2, Division 1, Subdivision C of the Competition and Consumer Law Act 2010 (Cth), Inconceivable Events's liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.   You must be over 18 years of age to use this website and purchase any goods or services.

Question 5

DELIVERY OF GOODS

Accepted Answer

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Domestic delivery may take between 2 and 21 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received.  Replacement of damaged or lost items is made at the discretion of InconceivableEvents.com   Digital goods are delivered immediately. Please be aware that there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

Question 6

RETURNS & REFUNDS

Accepted Answer

InconceivableEvents.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.   Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full (excluding shipping fees). Refunds will be processed promptly and payment made by the same method you may payment. All refunds are made at the discretion of InconceivableEvents.com   If you have received a faulty product, please make sure you let us know by emailing info@InconceivableEvents.com within 14 days to ensure a prompt resolution of your refund or exchange.  Be sure to include 'RETURNS' in the subject line along with your contact details, order number and reason for the return in the body of the email.   If you are making a return or exchange for any reason other than an error on our part, the shipping costs of your order cannot be refunded and you will be responsible for the cost of your return postage.   Please note the following applies to refunds: Digital products cannot be returned once the download link has been accessed. Sale items (if applicable) cannot be refunded - only regular priced items may be refunded. Personalised items (such as personalised autographs, recorded messages) cannot be refunded once ordered. Purchases using gift cards will be refunded with the issue of a new digital gift card which will be emailed only. Earrings and pierced ear cuffs cannot be returned for hygiene reasons. Please allow 5-10 working days for a refund to appear in your account. If it has been longer than 2 weeks please contact us and we will follow up your refund immediately.   If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and cannot refund without this receipt.

Question 7

LINKS TO OTHER WEBSITES

Accepted Answer

InconceivableEvents.com may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between InconceivableEvents.com and the owners of those websites. InconceivableEvents.com takes no responsibility for any of the content found on the linked websites.   InconceivableEvents.com's website may contain information or advertisements provided by third parties for which InconceivableEvents.com accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a 'recommendation' only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

Question 8

DISCLAIMER

Accepted Answer

To the fullest extent permitted by law, InconceivableEvents.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. InconceivableEvents.com gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.   Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.   It is your sole responsibility and not the responsibility of InconceivableEvents.com to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

Question 9

YOUR PRIVACY

Accepted Answer

At InconceivableEvents.com, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. InconceivableEvents.com respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.   You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. InconceivableEvents.com's secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data InconceivableEvents.com collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

Question 10

THIRD PARTIES

Accepted Answer

InconceivableEvents.com does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its other services but not for any other use.

Question 11

DISCLOSE YOUR INFORMATION

Accepted Answer

InconceivableEvents.com may be required, in certain circumstances, to disclose information in good faith and where InconceivableEvents.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

Question 12

EXCLUSION OF COMPETITORS

Accepted Answer

If you are in the business or creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are competitor of InconceivableEvents.com.   InconceivableEvents.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then InconceivableEvents.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. InconceivableEvents.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

Question 13

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE"

Accepted Answer

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise, or distribute any of the materials, documents or products that may be available for download from time to time on this website.   InconceivableEvents.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.   Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only.   You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it any other website or other form of electronic retrieval system.

Question 14

EXCLUSION OF UNENFORCEABLE TERMS

Accepted Answer

Where any clause or term above would by any applicable statute be illegal, void or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed to have never been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

Question 15

JURISDICTION

Accepted Answer

This agreement and the website are subject to the laws of Queensland and Australia. If there is a dispute between you and InconceivableEvents.com that results in litigation you must submit to the jurisdiction of the courts of Queensland.

Terms & Conditions